TRUST & SAFETY
Freelancing Planners take responsibility very seriously. It's our job to provide a system deserving of your trust by proactively monitoring for potential problems, by Managing issues with professional management experienced engineers team brought to us by our clients, and by still being exceedingly clear that even during times of difficulties every project will go as planned.
Our goal is to provide a safe and trusted platform where people are hardworking and provide full support as they collaborate to bring creative projects to life.
We Review. Our Trust & Safety team is always monitoring the platform and reviewing reports from the clients and freelancers. Our freelancers and clients help us make sure this is the safest, most effective platform around the globe.
We monitor the system. Our Trust & Safety experienced team of Engineers will always be available and responsive to queries and resolve any obstacle appear in the projects.
We Get Involved. Sometimes that just means asking someone to fix a problem. But when we find issues, we pick up project from and fix everything required
Stay Alert of "Scams." Scamming is when someone calls you or send you email & pretends to be Freelancing planners you trust and asks for sensitive information. Freelancing Planners will never ask for your Social Security number or full payment information over the phone or by email, and the only place we'll ask you to enter your password is on Freelancing Planners’ log-in screen. If anyone asks you for this information, or you think you've received a scam or hoax email from someone pretending to be affiliated with us, don't respond — just let us know
Use our security tools. Turning on two-factor authentication makes your account more secure by adding another step to your log-in procedure. And the Login History in your account settings lets you see every time and place your account was accessed, so you can double-check that everything’s safe.